The following table lists the NNMi event attributes that can be used to create incidents in BMC Remedy ARS or ServiceNow. The columns have the following meaning:

  • Attribute Name: the name of the NNMi event attribute in square brackets as used in the ClipConfig.xml to configure incidents in the destination system.
  • FC: Filter Criteria: if this column is checked, the attribute can be used in the NNMi subscription filter to receive only filtered events. Please omit the square brackets when using an attribute in the subscription filter.
  • NNMi Web UI : the attribute name as displayed in the NNMi Web GUI
  • Possible Values: the possible values for the attribute. Please note that
    • these values have to be specified fully qualified in case the attribute is used in a subscription filter ( including the prefix hp.nms.incident. [category|family|priority|lifecycle]. ).
    • the short form ( without the prefix com.hp.nms.incident.[category |family|priority|lifecycle] ) is used for variable substitution

Attribute Name

FC

NNMi Web UI

Possible Values

[category]

X

Category

com.hp.nms.incident.category.Fault

com.hp.nms.incident.category.Status

com.hp.nms.incident.category.Config

com.hp.nms.incident.category.Accounting

com.hp.nms.incident.category.Performance

com.hp.nms.incident.category.Security

com.hp.nms.incident.category.Alert

[duplicateCount]

X

Duplicate Count


[family]

X

Family

com.hp.nms.incident.family.Address

com.hp.nms.incident.family.Interface

com.hp.nms.incident.family.Node

com.hp.nms.incident.family.OSPF

com.hp.nms.incident.family.HSRP

com.hp.nms.incident.family.AggregatePort

com.hp.nms.incident.family.Board

com.hp.nms.incident.family.Connection

com.hp.nms.incident.family.Correlation

[firstOccurenceTime]

X

First Occurrence Time


[id]

X



[lastOccurenceTime]

X

Last Occurence Time


[name]

X

Name


[nature]

X

Correlation Nature

ROOTCAUSE

SECONDARYROOTCAUSE

SYMPTOM

SERVICEIMPACT

STREAMCORRELATION

NONE

[origin]

X

Origin

MANAGEMENTSOFTWARE

MANUALLYCREATED

REMOTELYGENERATED

SNMPTRAP

SYSLOG

OTHER

[originOccurenceTime]

X

Origin Occurence Time


[priority]

X

Priority

com.hp.nms.incident.priority.Low

com.hp.nms.incident.priority.Medium

com.hp.nms.incident.priority.High

com.hp.nms.incident.priority.Top

com.hp.nms.incident.priority.None

[rcaActive]

X

RCA Active


[formattedMessage]

X

Message


[lifecycleState]

X

Lifecycle State

com.hp.nms.incident.lifecycle.Registered

com.hp.nms.incident.lifecycle.InProgress

com.hp.nms.incident.lifecycle.Completed

com.hp.nms.incident.lifecycle.Closed

[severity]

X

Severity

NORMAL

WARNING

MINOR

MAJOR

CRITICAL

[sourceName]

X

Source Object


[sourceNodeName]

X

Node Name


[sourceNodeNameLong]




[sourceNodeUuid]

X



[sourceUuid]

X



[uuid]

X



[incidentResent]




[created]

X

Created


[updateTime]

X



[previousLifecycleState]

X



[previousRcaActive]

X



[CAs]



A list of all custom attributes with name and value.

[CA_customAttrName]



For each Custom Attribute, Clip provides a variable with prefix “CA_” followed by the name of the custom attribute, which is resolved to its custom attribute value