for Cherwell

Integration Platform

  • Cherwell Service Management

Cherwell is recognized as one of the leaders in the ITSM areas handling incidents and changes like other market leaders in this discipline. With the growing installed base, the demand for integrations grows to connect software solutions of other vendors.

The CLIP Integration Platform  assists Cherwell customers in their effort to integrateother business domains Рevents from ITOM or SOC tools are easily turned into Cherwell incidents and then kept in tight synchronization so all people involved in a business process working with different tools can be aligned.

ITSM Solutions

  • ServiceNow
    Create and Synchronize ServiceNow Incidents, Events and Security Incidents

  • BMC Remedy
    Integration into BMC Remedy ITSM Incident and Change Management, and homegrown applications

  • Salesforce
    CLIP integrates into apps on the salesforce.com platform, for instance BMC RemedyForce

  • JIRA
    Synchronize Cherwell incidents with Jira Tasks and Issues

ITOM Solutions

  • MF Ops Bridge¬†See example
    Bi-directional synchronization of events & incidents with a Micro Focus Operations Bridge system

  • Micro Focus NNMi
    Bi-directional synchronization of events & incidents with a Micro Focus NNMi system

SOC Tools

  • IBM QRadar
    Add QRadar as a data source for Cherwell to manually and automatically turn offenses into incidents

Other

  • CLIP SDK
    Integrate into all other tools by means of the CLIP SDK