for Jira

Integration Platform

  • Jira Service Desk

JIRA is one of the most popular issue tracking software for tracking bugs and issues during the software development lifecycle.

The AppLink CLIP Integration Platform connects the Jira Service Desk to the most popular ITSM and ITOM tools automating several internal processes like incident creation and change management. It synchronizes bugs and issues tracked in Jira with incidents maintained in ITSM solutions of different software vendors or can be used to automatically report application problems.

ITSM Solutions

  • ServiceNow
    Create and Synchronize ServiceNow Incidents, Events and Security Incidents

  • BMC Remedy
    Integration into BMC Remedy ITSM Incident and Change Management, and homegrown applications

  • Salesforce
    CLIP integrates into apps on the salesforce.com platform, for instance BMC RemedyForce

  • Cherwell
    Turn Jira tasks into Cherwell Incidents and bi-directional synchronize them

ITOM Solutions

  • Micro Focus Operations Bridge
    Bi-directional synchronization of events & incidents with a Micro Focus Operations Bridge system

  • Micro Focus NNMi
    Bi-directional synchronization of events & incidents with a Micro Focus NNMi system

 

Other

  • CLIP SDK
    Integrate into all other tools by means of the CLIP SDK